SHIPPING & SERVICE DELIVERY POLICY

1. Nature of Services

Vision7 Academy primarily provides in-person and digital services, including:

• Sports training programs
• Academy enrollments
• Camps, events, and coaching sessions
• Digital access via website and mobile application

Most services are non-physical and do not require shipping.

2. Service Delivery (Primary)

Service access is granted only after successful payment confirmation.

Enrollment details, schedules, and access instructions are shared via:

• Email
• Mobile application
• WhatsApp / SMS (if applicable)

Services commence on the date communicated at the time of registration.

3. Digital Services

For digital or app-based services:

• Access is provided immediately or within 24 hours of payment confirmation.
• Users are responsible for having compatible devices and internet access.
• Vision7 Academy is not responsible for delays caused by device, network, or third-party platform issues.

4. Physical Items (If Applicable)

If physical items are sold (e.g., uniforms, kits, merchandise):

• Delivery is available within the Kingdom of Saudi Arabia only, unless stated otherwise.
• Estimated delivery timeline: 5-10 business days from order confirmation.
• Delivery timelines may vary due to logistics providers, holidays, or force majeure events.
• Shipping charges (if any) are displayed at checkout.

5. Incorrect Address or Failed Delivery

• Customers are responsible for providing accurate delivery information.
• Vision7 Academy is not liable for delays or losses due to incorrect details.
• Re-delivery may incur additional charges.

6. Buy Now, Pay Later (BNPL) Orders

For payments made using:

• Tabby
• Tamara

Important:

• Service delivery follows the same timelines as standard payments.
• BNPL approval does not guarantee instant service access.
• Delivery is subject to successful confirmation from the BNPL provider.

7. Delays and Force Majeure

Vision7 Academy is not responsible for delays caused by:

• Government restrictions
• Weather conditions
• Technical failures
• Force majeure events beyond reasonable control

In such cases, customers will be informed and alternative arrangements may be offered.

8. Service Modifications

• Vision7 Academy reserves the right to modify schedules, venues, or delivery methods.
• Any significant changes will be communicated in advance.
• Modifications do not automatically qualify for refunds unless stated in the Refund Policy.

9. Related Policies

This policy should be read together with:

• Privacy Policy
• Terms and Conditions
• Refund and Cancellation Policy

10. Contact Information

For delivery-related questions: